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TRY, BEFORE YOU BUY.

 

Klarna take the stress out of ordering online and give you extra peace of mind with the option to pay after you've received your order and are completely happy with it! Choose to pay up to 30 days later, and complete your checkout in just a few clicks with no card details required, it's really that simple!

STEPS...

1. ENTER ADDRESS DETAILS

2. SELECT KLARNA PAYMENTS

3. RECEIVE PAYMENTS INSTRUCTIONS FROM KLARNA

4. RECEIVE YOUR ORDER AND ONLY PAY WHEN YOU'RE COMPLETELY SATISFIED

KLARNA BUYER PROTECTION

 

Klarna gives you extra peace of mind with their buyer protection policy, only pay for what you receive, and only pay when you are 100% happy!

FAQ's

Klarna are a customer experience focused payment provider, offering customers the flexibility of paying up to 30 days later. They work with over 70,000 online retailers and have provided seamless transactions to more than 60 million consumers worldwide

Once your order has been confirmed, Klarna will email you payment instructions within 2 days. From here you have 30 days to try on your items, and decide what you'd like to keep, and if you'd like to return anything. Once you're happy, complete your payment with Klarna online at no extra cost using either a debit or credit card at www.klarna.com/uk

To use Klarna's pay later option, you must be at least 18 years of age. Klarna will asses your order and financial circumstances, but this will not have any affect on your credit rating.

When checking out we will need your delivery address that your order will be sent to, along with your mobile number and email address. No need to enter any payment details at this stage, you will be able to make paymenjt to Klarna at any time during your 30 day period.

Paying with Klarna will have no affect on your credit rating. Klarna may run soft credit searches, but these do not affect your score and are only visible to you and Klarna, and are not visible to other lenders.

With Klarna you have the option to either pay immediately at the checkout using your debit or credit card, or you can pay up to 30 days later after you have received your order.

Payment will be due 30 days after your order is shipped. You will receive an email alert 2 days prior to this to let you know that payment is due soon. After the due date you will receive reminders, and in circumstances where payment is well overdue you may receive a text message and/or a letter. If you fail to pay Klarna after they have reminded you your credit score will be affected.

Pay later payments are processed through Klarna, at no point do Urban Apparel hold any card details or payment information. Payments take place over secure connections using the latest industry standard security protection.

You can complete your payment whenever suits you within the 30 days of receiving payment instructions from Klarna.

Once your return is received back at Urban Apparel you will receive email confirmation along with an updated Klarna statement for partial returns. If all items are returned your Klarna statement will be closed.

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